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Logo Ri-Hub
Home
How it worksAbout usHow we writeApp
All servicesChildren and teensPregnancy and postpartumNeckBack painShoulder painKnee painPostureAll areas we work on
Our physiotherapistsPhysiotherapists by cityWork with usCreators and partners
For companiesFor clinics
Sign inStart the questionnaire
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Home/Cookie Policy

Cookie Policy

Information notice on the use of cookies and similar technologies. Last revision: May 2026.

1. What cookies are

Cookies are small text files that websites save on your device when you visit them. Ri-Hub uses cookies to make the website work (technical cookies) and — only if you have given consent — to measure aggregate use of the site (analytics cookies).

2. Categories of cookies used

2.1 Technical cookies (necessary)

They are required for the site to function and do not require consent pursuant to Art. 122 of the Italian Privacy Code.

NameProviderPurposeDuration
NEXT_LOCALERi-Hub (showcase site) Language chosen by the user in order to serve the correct content.1 year
ri-cookie-consent-v1Ri-Hub (showcase site) Stores the choice made on the cookie banner (necessary/analytics).localStorage, persistent
Stripe CheckoutStripe Inc. Payment checkout security (only during the purchase phase).Session

2.2 Analytics cookies (opt-in consent)

They are activated only if you have clicked "Accept all" or ticked Analytics on the cookie banner. They measure aggregate use of the site; they do not profile individual users, IP is not tracked, session replay is disabled.

NameProviderPurposeDuration
ph_*_posthogPostHog (EU cloud, eu.i.posthog.com) Aggregate analytics: page views, events (CTA clicks), conversion funnels.12 months

Note: PostHog is configured in privacy-friendly mode (no IP, no session recording) and the data remain in EU data centres.

2.3 Third-party cookies (limited and contextual)

ProviderWhen it appearsPurposePrivacy
Stripe Only on the payment checkout page Anti-fraud + transaction security stripe.com/privacy
YouTube (embed) Only if you view an embedded YouTube video Video streaming policies.google.com/privacy

3. How to manage your preferences

Cookie banner: the first time you visit the site a banner appears with three options:

  • Accept all: enables the necessary cookies and the anonymous PostHog analytics.
  • Necessary only: enables only the technical cookies essential for operation.
  • Customise: choose category by category.

Changing your choice later: delete the ri-cookie-consent-v1 entry from the browser's localStorage (settings → Storage) to make the banner reappear. We are working on a "Manage cookie preferences" link to be made available in the footer.

Blocking all cookies via the browser: every browser allows you to block or delete cookies. See the official guides: Chrome, Firefox, Safari, Edge.

4. Non-EU transfers

The PostHog analytics cookies are hosted in the EU cloud (eu.i.posthog.com) — no non-EU transfer for analytics data. Stripe and Google may process some data outside the EU on the basis of Standard Contractual Clauses approved by the European Commission.

5. Duration and processors

The data collected through analytics cookies are retained for 12 months. The Data Controller is Ri-Hub S.r.l. — see the Privacy Policy for the full list of external processors.

6. Your rights

You have the right to access, rectify, erase and port your data, and to withdraw analytics consent at any time. To exercise your rights, write to privacy@ri-hub.it. See Privacy Policy § 6 for full details.

7. Changes

We update this policy when we add or remove tools that use cookies. Material changes are notified by re-presenting the cookie banner to you. Last revision: May 2026.

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Ri-Hub S.R.L. — S.T.P.Corso Assarotti 19/1
16043 Chiavari (GE)

P. IVA / C.F. 02992670998
Cap. soc. € 10.000,00
PEC: ri-hub@pec.it

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Cookies and privacy

We use necessary technical cookies + analytics to improve the site (PostHog, anonymous). You can accept all or customize. See Cookie Policy.

Necessary cookies
Essential for site functionality (session, preferences). Always on.
Analytics
PostHog (self-hosted): helps us improve the site. Anonymous, no profiling.
Marketing
Social pixels and retargeting (currently inactive). Requires explicit consent.