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The journey · 4 simple steps

How Ri-Hub works.

A simple and effective online physiotherapy journey. We start with a free assessment, build the plan, route you to the specialist physio and begin the live sessions. All in app, no red tape, no commuting.

Book a free assessmentSee the 4 steps ↓
30 secto book the free assessment
30 minduration of the introductory assessment
45 minduration of every session in the journey

The journey

In 4 steps you're up and running.

From the first free assessment to the start of the journey, on average 2-3 days go by. Every step is clear, no surprises.

Live · 30 seconds
  1. 01

    30 seconds

    Book the free assessment

    Open the Ri-Hub app or go to app.ri-hub.it, choose day and time, enter your details. The assessment is free, lasts 30 minutes, no obligation to continue.

  2. 02

    30 minutes · video

    Medical history with a dedicated physiotherapist

    A physiotherapist dedicated to medical-history intake evaluates your condition, decides whether telerehabilitation is right for you and — if so — builds the plan. If you need an in-person clinic, they tell you straight away.

  3. 03

    Right after the assessment

    You're routed to the specialist physio

    Based on your condition and the plan built, you're assigned to the most suitable specialist physiotherapist. The package is purchased directly in the app.

  4. 04

    45 min · 1-to-1

    You start the journey

    Live video sessions, progress monitoring guided by the physiotherapist, app always with you. Free follow-up assessment after the 10 sessions.

What makes Ri-Hub Ri-Hub

6 features of our journey.

Dedicated medical history

Free assessments are carried out by physiotherapists dedicated to that phase, who listen and then route to the specialist colleague.

Eligibility first

We check whether telerehabilitation is the right solution for you. If it isn't, we tell you.

Tailored plan

Number of sessions, frequency and activities personalised to your condition and your schedule.

45 effective minutes

Live sessions, no pre-recorded videos. The physio sees you and corrects you in real time.

Continuous monitoring

Pain, mobility, strength measured session after session. See your progress in real numbers.

Follow-up assessment

After the 10 sessions, a new free evaluation to decide whether the journey can be wrapped up.

After the 10 sessions

Free follow-up assessment.

After completing a cycle of 10 sessions, we offer you a free follow-up assessment with a new full evaluation. We compare the results with the initial ones and decide together whether to:

  • Wrap up the journey (objectives reached)
  • Continue with a second cycle (consolidation or new objectives)
  • Change approach (e.g. integrate with an in-person specialist)

Nothing is automatic. You always decide, with all the information at hand.

Pricing

Physiotherapy accessible to everyone.

The price of a single session starts from €29.90 (for packages) and €22.00 for corporate welfare programmes. Costs are 19% tax-deductible (Italian IRPEF) as a healthcare service delivered by professionals registered with the official Register.

The number and frequency of sessions are defined by the physiotherapist during the first free assessment based on your condition. No standard packages, everything tailored.

Ready to start?
The assessment is free.

30 minutes via video call. We work out whether telerehabilitation is right for you and build the plan. No commitment.

Book a free assessment

FAQ

Frequently asked questions about the journey.

Will the free assessment be done by the physiotherapist who follows me?
No. Free medical-history assessments are carried out by physiotherapists dedicated to that phase: their role is to listen to your story, evaluate your suitability for telerehabilitation and — if positive — assign you the most suitable specialist physio based on your condition. This allows us to have focused colleagues and route you in the best way.
Can I choose the physiotherapist?
After the first free assessment you're assigned the most suitable specialist. If later you want to change for any reason, you can do so in the app at no additional cost.
How long does a journey last?
The scientific literature (international guidelines and studies on therapeutic exercise) indicates an average of about 10 sessions, but the actual number varies depending on the chronicity of the condition, patient goals and progress. The final plan — number of sessions, frequency and activities — is set in the first free assessment with the advice of our experts.
Can I do the free assessment even if I'm not sure?
Of course, that's exactly why it's free. It's there to understand your situation and let you evaluate whether online is the right choice. No obligation to continue after the assessment.
What's needed technically?
Stable internet connection, computer/tablet/smartphone with webcam and microphone. The video call happens inside the Ri-Hub app or in browser at app.ri-hub.it — no Zoom, no Google Meet.
Is it tax-deductible?
Yes. Every session generates a healthcare invoice that is 19% tax-deductible (Italian IRPEF), sent automatically by email after payment.
How Ri-Hub Works — Online Physiotherapy Journey in 4 Steps | Ri-Hub